For people in therapy, it might be hard to always have the resources they need to make their lives better. Talkspace knew this when they started. They also knew they had to do a lot of different things if they wanted to make a difference in the therapy field. For the company, the best part of making sure they could help people was providing them a safe space where they could talk about different things and learn about how to help themselves with mental illness. It made sense for the company to keep offering these opportunities to everyone they worked with. No matter how hard they had to work, Talkspace did what they could to show people they had someone who cared about their mental health. The company worked hard so people didn’t have to worry about visiting a counselor outside of their own home and they always had the chance to communicate with their counselor.
For many people with a mental illness, visiting a counselor can be daunting. Not only do you have to have the energy to get dressed and drive yourself to the counselor but you also have to deal with the people in the waiting room, the wait time and actually sitting down with the counselor. It can be hard and make people suffering from anxiety or depression less likely to make appointments with a traditional therapist. Talkspace knew this was a huge problem and wanted to create a solution to it.
When people use the Talkspace platform, they get access to a number they can text their therapist at. This can help in situations they might otherwise turn into crisis situations. It can also help people who are simply feeling nervous or like they need to talk to someone. The texting capabilities might also make it easier for people who struggle to talk on the phone, in person or in video calls. Talkspace provides texts in addition to weekly sessions you might be able to use with your therapist. Having the ability to text your therapist can make it easier to keep the lines of communication open.